Order Support

After you order

1. You’ll receive an order confirmation email.
2. Complete the event details form with your order number. Your delivery timeline starts once we have complete details.
3. We email a proof for your review. Reply with any changes (two rounds included for Essential and Signature).
4. After approval, we deliver your files or your private invitation link.

Common requests

• Changing details after delivery: Signature and Premium include two factual updates (date, time, venue, schedule) at no charge.
• Guest list export: Ask us any time for a CSV of your RSVP replies.
• Didn’t receive an email? Check spam or promotions folders, then contact us with your order number.

For refunds and cancellations, see our Refund Policy and Cancellation Policy.